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MEZZO

3 SUISSES INTERNATIONAL

3 SUISSES INTERNATIONAL is a French company founded in 1932 and is among the leaders in distance selling in Europe.

Its activities are divided between the activity of distance commerce and distance commerce services.

With a 2010 turnover of 2.1 billion € (excluding financial investments ) and 8,000 employees active in 16 countries, 3 SUISSES INTERNATIONAL Group is the second e-commerce group in France and 7th e-commerce group in Europe with over 11 million orders processed per year for nearly 6 million customers.

Since 2004, MEZZO (subsidiary of the Group 3 SUISSES INTERNATIONAL), which favors complementary expertise through the choice of its locations, decided to outsource a part of its call center to Tunisia.

MEZZO targets companies operating in distance selling of products or services and offers the full range of services of a contact center: customer contact, prospecting, order entry, customer service, telesales, telemarketing and collection. The services it provides are tailored solutions in management of incoming and outgoing contacts (all media included: Phone, mail, fax, SMS).